hp print and scan doctor device manager error

Now go to Control panel - Devices and printer - Select all the printer entries and remove the device. Go to Control panel - Programs and feature - Select all the HP printer entries and uninstall them. Here are the steps:įirst, unplug the USB cable from the printer if present. If the issue persists, also try clean installing the printer drivers. Go to services again - Start the print spooler. Now again open 'Run' - Type 'spool' and ok - Go to PRINTERS folder - delete everything in that folder. Type 'services.msc' to get Services - Go to 'Print spooler' - Right-click and 'Stop' the service. Press 'Windows key' + 'r' to get the 'Run' window.

If the copier works, you may want to reinstall the drivers using the below steps:.

If the copier doesn't work as a stand-alone & the scanner bulb/light doesn't turn on or work as it normally should, this could be a hardware issue and you may want to repair the device.

To identify the scanner issue, I recommend you use the copier as a stand-alone and check if that works fine. May we have a screenshot/snapshot of the red letters you are referring to? while you work on that, here's what I suggest you do,

Business PCs, Workstations and Point of Sale Systems.

Printer Wireless, Networking & Internet.

DesignJet, Large Format Printers & Digital Press.

Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

Hp print and scan doctor device manager error